Privacy Policy – CurrencyFlow

Effective Date: September 20, 2026

CurrencyFlow (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you install and use the CurrencyFlow application (the “App”) in connection with your Shopify store.

Please read this Privacy Policy carefully. By installing or using CurrencyFlow, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you install and use CurrencyFlow, we may collect or access the following information:

Information from Merchants

Store Information

We may collect basic information about your Shopify store, including:

  • Store URL or domain
  • Store name
  • Merchant email address
  • Shopify store identifier
  • Information necessary to authenticate and operate the App

App Settings and Configuration

We store settings and preferences configured within CurrencyFlow, which may include:

  • Supported currencies
  • Currency conversion preferences
  • Rounding rules
  • Currency display settings
  • Currency selector design and appearance
  • Other App configuration settings

Information from Store Customers

To provide CurrencyFlow’s currency conversion functionality, the App may process limited technical information from customers visiting a participating storefront.

IP Address and Approximate Location

CurrencyFlow may process a customer’s IP address to determine their approximate country or region. This information is used to identify and display an appropriate local currency.

We do not use IP addresses to determine a customer’s precise physical location.

Cookies and Similar Technologies

CurrencyFlow may use cookies or similar browser storage technologies to remember a customer’s selected currency and maintain their currency preference while browsing the storefront.

Information We Do Not Intentionally Collect

CurrencyFlow does not intentionally collect or store sensitive customer information such as:

  • Payment card numbers
  • Bank account information
  • Payment authentication information
  • Customer passwords
  • Customer order payment details
  • Precise GPS location

CurrencyFlow’s currency conversion functionality is designed to minimize the personal information processed from storefront customers.

2. How We Use Information

We may use the information described above to:

  • Provide, operate, and maintain CurrencyFlow.
  • Authenticate and manage merchant accounts.
  • Store and apply merchant App settings.
  • Detect a customer’s approximate country or region for currency selection.
  • Display and convert prices into supported currencies.
  • Remember customer currency preferences.
  • Provide customer support.
  • Monitor and improve App performance and functionality.
  • Develop and improve existing and future features.
  • Detect, investigate, and prevent fraud, abuse, or security incidents.
  • Communicate with merchants regarding the App, including service announcements, updates, and support matters.
  • Comply with applicable legal and regulatory requirements.

3. Currency Exchange Rates

CurrencyFlow may use third-party currency exchange-rate providers or APIs to obtain current or periodically updated exchange rates.

Depending on the service used, requests to obtain exchange-rate information may be processed through third-party providers. These providers may receive technical information necessary to fulfill the exchange-rate request.

We do not send customer payment information to currency exchange-rate providers.

4. Sharing of Information

We do not sell, rent, or trade merchant or customer personal information.

We may disclose information in the following circumstances:

Service Providers

We may use third-party service providers for services such as:

  • Hosting and infrastructure
  • Currency exchange-rate services
  • Analytics
  • Security and fraud prevention
  • Technical support
  • Application operations

These providers may process information only as reasonably necessary to provide services to us.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information associated with CurrencyFlow may be transferred as part of that transaction.

Legal Requirements

We may disclose information when reasonably necessary to:

  • Comply with applicable laws or regulations.
  • Respond to valid legal processes or government requests.
  • Protect our rights, property, or safety.
  • Protect the rights, property, or safety of our merchants, customers, or others.
  • Investigate fraud, security issues, or abuse.

5. Data Retention

We retain merchant information and App configuration data for as long as reasonably necessary to provide CurrencyFlow and operate the merchant’s account.

If a merchant uninstalls CurrencyFlow, we will delete or anonymize applicable merchant information within [30/60] days, unless retention is required or permitted by applicable law.

Certain information may be retained for a longer period where necessary for legal, security, fraud-prevention, accounting, or dispute-resolution purposes.

Customer information processed through the App is retained only for as long as reasonably necessary for the relevant functionality and operational purposes.

6. Your Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable laws, including rights to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information.
  • Request restriction of certain processing.
  • Object to certain processing activities.
  • Request portability of certain information.
  • Withdraw consent where processing is based on consent.

If you are a merchant using CurrencyFlow and wish to exercise your privacy rights, please contact us using the information provided below.

If you are a customer shopping on a store that uses CurrencyFlow, you should generally contact the merchant operating that store regarding your personal information. We will cooperate with the merchant where necessary to help fulfill applicable privacy requests.

7. Shopify Data

CurrencyFlow operates in connection with Shopify stores and may access information made available through Shopify’s APIs and platform permissions.

We only request and use information reasonably necessary to provide the App’s functionality.

We do not sell Shopify merchant data or customer data for advertising purposes.

Where applicable, we comply with Shopify’s requirements regarding merchant and customer data, including applicable data deletion requirements following App uninstallation or valid deletion requests.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission, storage, or security system is completely secure. Therefore, we cannot guarantee absolute security of information.

9. Children’s Privacy

CurrencyFlow is intended for use by businesses and their customers and is not directed toward children.

We do not knowingly collect personal information directly from children.

10. International Data Transfers

Depending on the location of our service providers and infrastructure, information processed through CurrencyFlow may be transferred to and processed in countries other than the country in which the merchant or customer is located.

Where required by applicable law, we will use appropriate safeguards for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, data practices, legal requirements, or other operational considerations.

When we make material changes, we will update the Effective Date at the top of this Privacy Policy and, where appropriate, provide additional notice.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or CurrencyFlow’s privacy practices, please contact us:

Email: support@wlekofficial.com